Reputation Management

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Review Solicitation Plan

By |2020-07-24T15:39:23-07:00July 19th, 2020|Categories: Reputation Management|Tags: , |

What is review solicitation? Review solicitation is developing a system to ask for reviews.  Ideally, customers would just leave reviews for your countertop installation or fireplace services business.  Unfortunately, leaving a review does take time.  Additionally, some customers may be more motivated to [...]

How to manage your online reviews

By |2020-06-25T13:42:34-07:00January 21st, 2020|Categories: Reputation Management|Tags: , , , |

Online reviews are very important for businesses doing tree services, decks and railings, fences and patio coverings.  They are the new the "word-of-mouth" referrals.  Potential customers seek out online reviews to help in making their purchasing decisions.  So, how should you manage your online reviews? The first step is to [...]

Importance of doing good service for your flooring business

By |2020-03-13T14:08:04-07:00December 31st, 2019|Categories: Reputation Management|Tags: |

All the digital marketing in the world won't help if your customer service is poor.  You need to provide good customer service in your flooring business.  The customer isn't always right but they still are the customer.  If they have an issue with your product or service, work to try [...]

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