Besides a phone number, the next best contact method for your home service business is an email address. Almost everyone has an email addresses themselves so communicating with your business via email is natural. Email is also asynchronous so people don’t expect an immediate reply. If they needed it right now, they will probably just call you.
So, how do you get an email address for your home service business? The easiest way is to sign up for one on Gmail or Outlook.com. But, have you thought about how that appears to your potential customer? Does it look professional? If you have a website, you already have a domain name so that can be used to host your email account. Both Gmail and Outlook.com have related products like G Suite and Office 365 that can host your business email. The costs are around $5 a month per email account. The process of setting up a custom email account is harder than a free email account but the effort is worth it to have a professional email address for your business. Additionally, you can setup generic email addresses like “sales@” or “orders@” to make your business look even larger.
